Frequently asked questions regarding installation and setup of our software & products.
Frequently asked questions about navigating and utilizing Sunkeen POS BackOffice.
Frequently asked questions about using the front-end Sunkeen POS Client.
Video tutorials to help you and your staff learn and work with the Sunkeen Back Office, EDC Server, and more.
Video tutorials to help you and your staff learn and work with the Sunkeen POS Client and more.
POS Client - Tutorial Videos
Marking A Delivery As Arrived
This video shows you how to mark an order that was out for delivery as having arrived at its destination.
Sending Out A Delivery
This video shows you how to mark a delivery order as having been sent out for delivery.
Switching From Delivery To Takeout
This video shows you how to switch a delivery order to a takeout order.
Using The Delivery Lump Sum Option
This video shows you how to utilize the lump sum feature, which will automatically calculate the total amount for a specific employee's round of deliveries.
Cashier In & Out
This video shows you how to use the Cashier In and Cashier Out functions, which are necessary to work with the cash drawer.
Employee Login & Check-in
This video shows you how to handle logging into the system, as well as clocking in for employee time cards.
Marking Multiple Tables As Unoccupied
This video shows you how to mark multiple tables as being unoccupied at once; this is useful if you have many tables being shown as "clearing" at once, and want to quickly open them all.
Assigning Customer Name To An Order
This video shows you how to assign a customer's name to an order.
Switching From Takeout To Dine In
This video shows you how to switch a takeout order to a dine-in order.
Sending Items To Kitchen & Using Coursing Time
This video shows you how to send items to the kitchen, and how to use the coursing time option for items.
Voiding An Order & Removing Paid Record
This video shows you how to void an order and remove the record of it having been paid.